How subscription and billing work in MangoMap
How a MangoMap subscription sets your plan, limits, add-ons, and billing cycle, and what happens when a trial expires or an account is closed.
Each MangoMap account has one subscription. It sets the paid plan, base limits, add-ons, billing cycle, and access state. The account owner manages it from Account > Subscription & billing.
For page-by-page controls, see Subscription & billing reference.
Who can manage billing
Only the account Owner can open the Subscription & billing area. Admin, Editor, and Viewer users cannot manage the plan, payment details, invoices, or cancellation. Partner-managed accounts use their partner’s billing workflow instead, so the MangoMap billing menu is not available for them.
The subscription lifecycle
The account has one of three subscription states.
Trial
The first 30 days after sign-up. The trial starts with the Enterprise feature set, no add-ons, and no payment details.
Paid
The owner has completed checkout and the account is attached to a paid plan and billing cycle.
Closed
The paid subscription has ended: the owner cancelled it, or it ended. The owner can use the subscription page to start the checkout flow again.
An expired trial is not the same as a closed account. When the trial date passes, the owner is directed to Manage subscription to subscribe before the maps, data, team, and branding pages open again.
Checkout is the way back to Paid from a trial, an expired trial, or a closed account:
The three plans
Paid plans are Business, Enterprise, and Agency:
| Plan | Base maps | Base storage | Viewers | Add-ons |
|---|---|---|---|---|
Business |
20 | 4 GB | 0 | Not available |
Enterprise |
40 | 8 GB | 100 | Available |
Agency |
100 | 16 GB | Unlimited | Available |
Add-ons increase maps, storage, administrator seats, or editor seats. Business does not support add-ons. The trial uses the Enterprise base limits but starts with every add-on set to zero.
Add-ons and seats
The available add-on quantities are:
| Add-on | Choices |
|---|---|
Admins |
0–5, in steps of 1 |
Editors |
0–25, in steps of 5 |
Maps |
0–25, in steps of 5 |
Storage |
0–250 GB, in steps of 50 GB |
The account limit equals the plan’s base allowance plus active add-ons. If a downgrade would put current usage above the new limit, MangoMap blocks the change until the usage or selected plan is changed.
Billing cycles
Manage subscription offers these cycles:
| Cycle | Discount shown in MangoMap |
|---|---|
Monthly |
None |
Annual |
Save 20% |
2 years, 3 years, 4 years, or 5 years |
Save 30% |
The selected cycle controls the amount shown in the pricing summary and the renewal term.
Recurly’s role
Recurly hosts MangoMap’s payment pages:
- Card details during checkout.
- The billing portal opened by
Update billing. - Invoice payment and invoice PDF pages opened from
Invoices.
These links open in a new tab. You do not need a separate Recurly login.
Trial expiry and account closure
MangoMap sends reminders before the 30-day trial ends. If the owner does not upgrade, the trial expires and MangoMap sends the owner to Manage subscription to choose a paid plan. If a paid subscription is cancelled, the account closes at once and access is revoked.
The owner restores access by completing checkout. See How to upgrade from trial to paid and The trial expired or account is closed.