---
title: "How to delete a client account"
description: "Permanently delete a client account and all its data from your portfolio. The account must be closed or its trial expired. You cannot undo this."
sidebar:
  label: "Delete a client account"
---

Permanently remove a client account and all its data from your portfolio. This cannot be undone.

## Before you start

- The account must be **closed** or its **trial expired**. The `Delete account` action only appears once the account is in one of those states. To get there, [cancel the subscription](/partner/cancel-a-client-subscription) or [end the trial early](/partner/manage-a-client-trial).
- If you only want to stop billing, [cancel the subscription](/partner/cancel-a-client-subscription) instead. A closed account keeps its data and can be reactivated.

## Steps

<img src="/_assets/partner-portal/delete-a-client-account--dialog.png" alt="Delete client account? confirmation dialog with type-to-confirm field" width="1248" height="996" />

> [!WARNING]
> Deleting removes the account and all its maps, datasets, and files. You cannot undo it.

1. On the `Client accounts` page, open the row action menu (`⋯`) for the account.
2. Click `Delete account`.
3. In the `Delete client account?` dialog, type the account's company name to confirm.
4. Click `Delete account`. To back out, click `Keep account`.

The account, its subscription, and all its data are removed from your portfolio.

## What your client sees

The account and all its data are deleted. If the client owner had access, they can no longer sign in. You cannot restore the account.

## Related

- [How to cancel a client subscription](/partner/cancel-a-client-subscription)
- [How to manage a client trial](/partner/manage-a-client-trial)
- [How the partner portal works](/partner/concepts-partner-portal)