---
title: "How to activate a client trial to paid"
description: "Turn a client's trial into a paid subscription. Choose the plan, billing cycle, and add-ons. Your partner account pays, and you need a payment method on file."
seo:
  title: "Activate a client trial to paid"
sidebar:
  label: "Activate a trial to paid"
---

Turn a client's trial into a paid subscription. Choose the plan, billing cycle, and add-ons. Your partner account pays the bill.

## Before you start

- You need a payment method on file for your partner account. Without one, activation is blocked with a `Set payment method` action.
- Your partner account must not be suspended.
- The account must be on a trial.

## Steps

<img src="/_assets/partner-portal/activate-a-client-trial-to-paid.png" alt="Subscription page for a trial: plan, billing cycle, add-ons, and the summary with Activate subscription" width="1600" height="1000" />

1. Open the account, then click `Manage subscription` (or choose `Manage subscription` from the row menu on the `Client accounts` page).
2. In `Subscription options`, set:
- **`Billing cycle`** - `Monthly`, `Annual` (`Save 20%`), or a multi-year cycle (`Save 30%`).
- **`Plan`** - `Business`, `Enterprise`, or `Agency`. Each option lists its maps, storage, and viewers.
- **`Add-ons`** - on `Enterprise` and `Agency`, add extra `Admins`, `Editors`, `Maps`, or `Storage`. `Business` does not allow add-ons.
3. Check the `Subscription summary` - it updates live and shows the `Due today` amount, with any `Partner discount` applied.
4. Click `Activate subscription`. On success the subscription becomes active and you return to the account details page.

To set up the plan but keep the client on trial, click `Continue trial` instead - it saves your choices and leaves the trial running until it expires.

## If card verification is required

If the card issuer requires extra verification, a `3D Secure Verification` dialog appears. Complete it and the activation finishes automatically. If verification fails or the charge is declined, see [a client payment or card verification failed](/partner/troubleshoot-client-payment-or-card-verification).

## What your client sees

Nothing changes for the client owner's access. They are never shown a payment screen - you hold billing. If they are already active, they keep working in the account as before, now on the paid plan's limits.

## Related

- [How to update a client subscription](/partner/update-a-client-subscription)
- [How to manage a client trial](/partner/manage-a-client-trial)
- [A client payment or card verification failed](/partner/troubleshoot-client-payment-or-card-verification)
- [How subscription and billing work in MangoMap](/docs/subscription-and-billing/concepts-subscription-and-billing)