---
title: "Partner overview"
description: "Guides for MangoMap partners: use the Partner Portal to create client accounts, manage their trials and subscriptions, and view your partner invoices."
---

The **MangoMap Partner Portal** lets accredited resellers and agencies create and manage client accounts. The partner keeps billing and portfolio control while clients use a regular MangoMap account.

For program enquiries or applications, visit [MangoMap Partners](https://mangomap.com/partners).

## Start here


**[About the MangoMap Partner Program](/partner/partner-program-overview)**

Understand accreditation, commercial terms, partner pricing, support, branding, and regional coverage.

**[How the Partner Portal works](/partner/concepts-partner-portal)**

Understand partner and client accounts, lifecycle states, access, ownership, and billing.

**[How to sign in to the Partner Portal](/partner/sign-in-to-the-partner-portal)**

Open the dedicated partner sign-in page and access your portfolio.

## Client setup


**[How to create a client account](/partner/create-a-client-account)**

Create a new managed account for a customer, starting with a 30-day Enterprise trial.

**[How to open a managed session into a client account](/partner/open-a-managed-session)**

Open a temporary managed session into a client's MangoMap account, then edit the company details and support access.

**[How to invite a client owner](/partner/invite-a-client-owner)**

Send the client owner an invitation so they can set a password and sign in.

## Client access and ownership


**[How to transfer a client account to its owner](/partner/transfer-a-client-account-to-its-owner)**

Change the client owner while retaining partner billing and portfolio-level control.

## Trials and subscriptions


**[How to activate a client trial to paid](/partner/activate-a-client-trial-to-paid)**

Turn a client's trial into a paid subscription and begin billing against the partner account.

**[How to update a client subscription](/partner/update-a-client-subscription)**

Change a paid client account's plan, billing cycle, or add-ons.

**[How to manage a client trial](/partner/manage-a-client-trial)**

End, restart, or continue a client trial while you stage the subscription.

## Billing and closure


**[How to cancel a client subscription](/partner/cancel-a-client-subscription)**

Cancel a paid client account's subscription and close the account.

**[How to delete a client account](/partner/delete-a-client-account)**

Permanently remove a client account and all its data from your portfolio.

## Invoices


**[How to view partner invoices](/partner/view-partner-invoices)**

See every invoice issued for your client subscriptions in one place.

## Troubleshooting


**[You cannot create a client account](/partner/troubleshoot-cannot-create-a-client-account)**

Resolve partner status, payment method, and account detail problems that block account creation.

**[A client payment or card verification failed](/partner/troubleshoot-client-payment-or-card-verification)**

Resolve declined payments, verification failures, past-due invoices, and blocked subscription changes.

## Reference


**[Partner Portal reference](/partner/partner-portal-reference)**

Look up the pages, controls, states, and actions available in the Partner Portal.