# MangoMap Help Centre > Step-by-step guides, troubleshooting, and reference for MangoMap: build maps, import data, share them on the web, and manage your team and account. ## Docs - [MangoMap Help Centre](https://help.mango.m5ke.click/): Step-by-step guides, troubleshooting, and reference for MangoMap: build maps, import data, share them on the web, and manage your team and account. ## Docs - [Docs](https://help.mango.m5ke.click/docs): Guides, explanations, troubleshooting, and reference for MangoMap: build and style maps, import and update data, share maps, and manage your account. ### Getting started #### Start here - [Getting started](https://help.mango.m5ke.click/docs/getting-started): Start here if MangoMap is new to you. Create a trial account, follow a short map tutorial, or check the basics before you start. ##### Start here - [Tutorial: Build your first map](https://help.mango.m5ke.click/docs/getting-started/quickstart): Build a public map of the world's major cities from sample data in about 10 minutes. Colour the cities by population, add a popup and search, and publish. - [How to create an account](https://help.mango.m5ke.click/docs/getting-started/create-an-account): Sign up on mangomap.com, verify your email address, and start a free trial of MangoMap. You do not need payment details to start the trial. - [What to check after your move to the new MangoMap](https://help.mango.m5ke.click/docs/getting-started/what-to-check-after-your-move): Your maps and data moved from the previous version of MangoMap. Check these common changes, and find the page that shows you how to fix each one. ##### Get help - [Frequently asked questions](https://help.mango.m5ke.click/docs/getting-started/frequently-asked-questions): Short answers to common questions about the MangoMap trial, plans and billing, limits, your data, sharing, and security, with a link to the full page for each. - [How to get help or send feedback](https://help.mango.m5ke.click/docs/getting-started/get-help-or-send-feedback): Search the MangoMap Help Centre or send a support request about a product question, bug, feature, or account. The support team replies by email. ##### Reference - [Glossary](https://help.mango.m5ke.click/docs/getting-started/glossary): Look up MangoMap terms such as access group, account, and add-on. Each definition links to the guides and references that cover the term. - [Map controls and shortcuts](https://help.mango.m5ke.click/docs/getting-started/keyboard-shortcuts): Check the mouse, touch, and keyboard controls for navigating a map, plus Search and Sketch shortcuts and how to finish a Measure drawing. - [Supported browsers and devices](https://help.mango.m5ke.click/docs/getting-started/supported-browsers): Check which browsers MangoMap supports and what devices you can use. Use a current Chrome, Firefox, Safari, or Edge with JavaScript and cookies on. #### Signing in - [Signing in](https://help.mango.m5ke.click/docs/signing-in): Sign in to MangoMap, sign out, reset a forgotten password, and fix problems that stop you getting into your account. ##### Start here - [How signing in works in MangoMap](https://help.mango.m5ke.click/docs/signing-in/concepts-signing-in): MangoMap uses your email and password to open your account. See the public and account sign-in pages, how sessions work, and how to switch accounts. ##### Common tasks - [How to sign in to MangoMap](https://help.mango.m5ke.click/docs/signing-in/sign-in-to-mangomap): Sign in with your email and password from the public page or an account sign-in page. MangoMap then opens your account's Maps portal. - [How to sign out](https://help.mango.m5ke.click/docs/signing-in/sign-out-of-mangomap): End your MangoMap session in the current browser from the Profile section of the menu. Do this on a shared computer or before you switch accounts. - [How to reset a forgotten password](https://help.mango.m5ke.click/docs/signing-in/reset-a-forgotten-password): Get a reset link or a verification code by email, then set a new password. Which one you get depends on your account. ##### If sign-in fails - [I can't sign in](https://help.mango.m5ke.click/docs/signing-in/troubleshoot-cant-sign-in): Find out why sign-in fails. Check your email address, password, account access, and browser, and fix the cookie error that says Request too large. ### Building maps #### Managing layers - [Managing layers](https://help.mango.m5ke.click/docs/managing-layers): Add layers from your data library or by import, organise them into folders, reorder them, and set default visibility and basemap for a map. ##### Start here - [How the layer panel works in MangoMap](https://help.mango.m5ke.click/docs/managing-layers/concepts-layer-panel): See how layers, datasets, and folders relate, and how the saved eye in the layer panel differs from the session-only eye in the live map legend. - [How to set up layers on a new map](https://help.mango.m5ke.click/docs/managing-layers/set-up-layers-on-a-new-map): Follow seven steps to set up a new map: add layers, group them, set order and default visibility, choose a basemap, and check the map as a viewer sees it. ##### Add layers - [How to add a layer from your data library](https://help.mango.m5ke.click/docs/managing-layers/add-layer-from-library): Open the Add layer from data library modal, find a dataset by search, filter, or sort, and add it to the map as a layer with one click. - [How to add a layer by importing data](https://help.mango.m5ke.click/docs/managing-layers/add-layer-by-import): Import a file from the layer panel to add it to your data library and to the current map in one step. You need the Admin role and map edit access. ##### Organise layers - [How to reorder layers on the map](https://help.mango.m5ke.click/docs/managing-layers/reorder-layers): Drag layers up or down in the layer panel to change draw order. Layers higher in the panel draw on top, and labels always draw above all layers. - [How to organise layers into folders](https://help.mango.m5ke.click/docs/managing-layers/organise-layers-into-folders): Create folders in the layer panel and drag layers into them. A folder's eye toggles all its layers at once. Folders are one level deep. - [How to remove a layer from a map](https://help.mango.m5ke.click/docs/managing-layers/remove-a-layer): Remove a layer from one map with Delete Layer in the layer panel. The dataset stays in your library, and other maps are not affected. You cannot undo it. ##### Visibility and basemaps - [How to hide a layer from the legend](https://help.mango.m5ke.click/docs/managing-layers/hide-layer-from-legend): Remove a layer's toggle from the legend viewers see while the layer still draws on the map. Use Hide from Legend on a layer or a whole folder. - [How to set which layers show when the map first loads](https://help.mango.m5ke.click/docs/managing-layers/set-default-layer-visibility): Use the eye icon in the layer panel to choose which layers viewers see when the map first loads. It saves at once, and viewers can still turn layers on. - [How to set the default basemap](https://help.mango.m5ke.click/docs/managing-layers/set-default-basemap): Pick the background map that loads for every viewer under Default basemap in the layer panel, and use the Labels, Roads, POIs, and Boundaries chips. ##### Reference - [Layer panel controls](https://help.mango.m5ke.click/docs/managing-layers/layer-panel-reference): Look up every button, menu, and gesture in the layer panel, including the control bar, folder actions, layer context menus, and the layer settings sections. - [Available basemaps](https://help.mango.m5ke.click/docs/managing-layers/available-basemaps-reference): Compare the basemap groups, variants, and overlay controls in the map editor, including the Labels, Roads, POIs, and Boundaries chips. #### Styling layers - [Styling layers](https://help.mango.m5ke.click/docs/styling-layers): Choose colours, symbols, patterns, sizes, and visibility ranges for point, line, polygon, and raster layers. Start here to style a layer. ##### Start here - [How layer styling works in MangoMap](https://help.mango.m5ke.click/docs/styling-layers/concepts-layer-styling): How the Style tab works for point, line, and polygon layers: one colour, colour by a field, geometry-only options, and why raster layers only get opacity. - [Planning a thematic map in MangoMap](https://help.mango.m5ke.click/docs/styling-layers/concepts-planning-a-thematic-map): Choose how to style a point, line, or polygon layer before you open the Style tab: what your fields allow, what the map must show, and three worked examples. - [Choosing a classification method for choropleth maps](https://help.mango.m5ke.click/docs/styling-layers/concepts-choosing-classification-method): Choose between Equal Interval, Quantile, Natural Breaks, and Head/Tail Breaks when you colour points, lines, or polygons by a number. ##### Style layers - [How to set a uniform point style](https://help.mango.m5ke.click/docs/styling-layers/set-a-uniform-point-style): Draw every point on a layer with the same marker, colour, outline, and size. Pick a marker type, set its controls, and click Save. - [How to set a uniform line style](https://help.mango.m5ke.click/docs/styling-layers/set-a-uniform-line-style): Give every line on a layer the same colour, width, and pattern using the Uniform colour option on the Style tab. - [How to set a uniform polygon style](https://help.mango.m5ke.click/docs/styling-layers/set-a-uniform-polygon-style): Give every polygon on a layer the same fill colour, transparency, pattern, and outline, set once on the layer's Style tab. - [How to set line width and opacity](https://help.mango.m5ke.click/docs/styling-layers/set-line-width-and-opacity): Make every line on a layer thicker or thinner, and more or less transparent. Works with one colour, categories, and class breaks. - [How to style polygon outlines](https://help.mango.m5ke.click/docs/styling-layers/style-polygon-outlines): Draw a solid, dashed, or dotted outline around every polygon, and set its colour, transparency, and width. Works with every polygon style. - [How to style features by category](https://help.mango.m5ke.click/docs/styling-layers/style-by-category): Give every point, line, or polygon with the same value the same colour, from a text field or from numeric codes such as zone numbers or years. - [How to style features by quantity](https://help.mango.m5ke.click/docs/styling-layers/style-by-quantity): Colour points, lines, or polygons by a number, such as population or road length. Use classes or a smooth gradient, with a legend that names each class. - [How to size points by a number](https://help.mango.m5ke.click/docs/styling-layers/size-points-by-a-number): Size each point marker from a numeric field to make a proportional-symbol (bubble) map. Set the minimum and maximum size on the Style tab. Point layers only. - [How to colour and size points by two fields](https://help.mango.m5ke.click/docs/styling-layers/colour-and-size-points-by-two-fields): Show two values on one point layer: colour from a text or numeric field and size from a numeric field. Set both drivers on the Style tab. Point layers only. - [How to vary marker size by zoom level](https://help.mango.m5ke.click/docs/styling-layers/vary-marker-size-by-zoom): Make circle markers grow or shrink as viewers zoom the map, using up to six zoom stops. This is scale-dependent sizing for point layers. - [How to change marker colour by zoom level](https://help.mango.m5ke.click/docs/styling-layers/colour-markers-by-zoom): Blend circle markers from one colour to another as viewers zoom the map, using up to six zoom stops. This is scale-dependent colour for point layers. - [How to make a heatmap from a point layer](https://help.mango.m5ke.click/docs/styling-layers/make-a-heatmap): Turn a point layer into a heatmap so dense areas look hotter. Set Marker type to Heatmap on the Style tab, then adjust the gradient, radius, and intensity. - [How to adjust raster or WMS layer opacity](https://help.mango.m5ke.click/docs/styling-layers/adjust-raster-opacity): Set how see-through a raster or WMS layer is with the opacity slider on the Style tab. Click Save Style to apply it. It is the only style control. - [How to style line patterns and casing](https://help.mango.m5ke.click/docs/styling-layers/style-line-patterns): Set a line layer's pattern, cap, join, and casing under More line settings on the Style tab, for example a dashed boundary or a cased route. - [How to style polygon fill patterns](https://help.mango.m5ke.click/docs/styling-layers/style-polygon-fill-patterns): Draw polygons with a hatch, grid, dot, or arrow pattern in the fill colour, so overlapping layers stay distinct and black-and-white prints stay readable. - [How to upload a custom point icon](https://help.mango.m5ke.click/docs/styling-layers/upload-a-custom-point-icon): Use your own PNG, JPG, or SVG image as the marker on a point layer. PNG and JPG files over 50 px are shrunk; SVGs are kept as uploaded. - [How to set the zoom range a layer is visible at](https://help.mango.m5ke.click/docs/styling-layers/set-layer-zoom-visibility): Show a layer only between the zoom levels you choose, so detail layers stay hidden at world view and summary layers drop out at street level. - [How to show labels on map features](https://help.mango.m5ke.click/docs/styling-layers/show-feature-labels): Show a field's value as text on each point, line, or polygon, and set its colour, size, halo, and position. Label changes save as soon as you make them. - [How to customise category and class break symbology](https://help.mango.m5ke.click/docs/styling-layers/customise-category-and-class-break-symbology): Change the symbol, label, or value of one category or class break. Rename legend labels, round break values, recolour or hide a category, or change a marker. ##### Troubleshooting - [My style change isn't appearing on the map](https://help.mango.m5ke.click/docs/styling-layers/troubleshoot-style-not-applying): Find out why a style change does not show on the map. The Style tab only applies changes after you click Save, and a few other causes can stop it. - [My colour ramp is the wrong way round](https://help.mango.m5ke.click/docs/styling-layers/troubleshoot-colour-ramp-reversed): Fix a colour ramp that runs the wrong way, with dark for low values. Click Reverse colour ramp next to the palette dropdown, then click Save. - [My classification produced empty buckets or weird breaks](https://help.mango.m5ke.click/docs/styling-layers/troubleshoot-classification-empty-buckets): Fix a classification that shows empty classes or odd breaks. Pick a method that fits how your values are spread, or set the breaks by hand. ##### Reference - [Point layer style controls](https://help.mango.m5ke.click/docs/styling-layers/point-style-reference): Every point layer style control with its default and range: marker type, colour and size drivers, Style as, and zoom stops. - [Line layer style controls](https://help.mango.m5ke.click/docs/styling-layers/line-style-reference): Every control on a line layer's Style tab, with defaults and value ranges: colour, width, pattern, cap, join, and casing. - [Polygon layer style controls](https://help.mango.m5ke.click/docs/styling-layers/polygon-style-reference): Look up every control on a polygon layer's Style tab, with its choices, defaults, and ranges: fill colour, fill pattern, opacity, and outline. - [Raster and WMS style controls](https://help.mango.m5ke.click/docs/styling-layers/raster-and-wms-style-reference): What the Style tab shows for raster and WMS layers: an opacity slider, the Visibility zoom range, and Save Style. Also why these layers cannot be restyled. - [Heatmap style controls](https://help.mango.m5ke.click/docs/styling-layers/heatmap-style-reference): Every Heatmap control on a point layer's Style tab, with defaults and value ranges: colour gradient, weight, radius, intensity, and opacity. - [Category and class break symbology reference](https://help.mango.m5ke.click/docs/styling-layers/category-and-class-break-symbology-reference): Every editable cell on a category or class break row, for point, line, and polygon layers: colour, pattern, marker, size, value, label, and visibility. - [Label settings](https://help.mango.m5ke.click/docs/styling-layers/label-settings-reference): Every setting in a layer's Labels tab: the field to show, text colour and size, halo, anchor, and overlap, with choices and defaults. - [Classification methods for by-quantity styling](https://help.mango.m5ke.click/docs/styling-layers/classification-methods-reference): What each method does when you colour a layer by a number: Equal Interval, Quantile, Natural Breaks (Jenks), and Head/Tail Breaks. #### Formatting attributes - [Attribute formatting overview](https://help.mango.m5ke.click/docs/formatting-attributes): Change how attribute values display in popups and search with the Format tab: rename labels, format numbers, currency, units, and dates, or hide fields. ##### Start here - [How attribute formatting works in MangoMap](https://help.mango.m5ke.click/docs/formatting-attributes/concepts-attribute-formatting): The Format tab changes how attribute values show in popups and search, not the stored data. See how renaming, formatting, and hiding differ. ##### Format values - [How to format a number column](https://help.mango.m5ke.click/docs/formatting-attributes/format-numbers): Show a numeric column with thousands separators or rounded decimals. Set Data Type to Number on the Format tab. The stored value does not change. - [How to format a currency column](https://help.mango.m5ke.click/docs/formatting-attributes/format-currency): Show a numeric column with a currency symbol and set the decimals. Pick Currency as the Data Type on the Format tab. The stored value stays a number. - [How to format a measurement column](https://help.mango.m5ke.click/docs/formatting-attributes/format-measurements): Add a unit symbol such as km to a numeric column. Pick Measurement on the Format tab, then the unit type and unit. The format does not convert units. ##### Field labels and dates - [How to format a date column](https://help.mango.m5ke.click/docs/formatting-attributes/format-dates): Show a date or timestamp column as a readable date. Set Data Type to Date & Time on the Format tab, then pick date only or datetime and a built-in pattern. - [How to rename an attribute label](https://help.mango.m5ke.click/docs/formatting-attributes/rename-attribute): Give an attribute a friendly label, such as Population (2024), in the alias box on the Format tab. Popups and search show it. Exports keep the field name. - [How to hide an attribute from popups](https://help.mango.m5ke.click/docs/formatting-attributes/hide-attribute): Remove an attribute from the default popup and data search results with the eye icon on the Format tab. The data stays on the layer for styles and filters. ##### Reference - [Attribute format controls](https://help.mango.m5ke.click/docs/formatting-attributes/attribute-format-reference): Every control on the Format tab, grouped by data type, with defaults and choices. Use it to check alias, number, currency, measurement, and date options. #### Configuring popups - [Configuring popups](https://help.mango.m5ke.click/docs/configuring-popups): Set up what viewers see when they click a map feature. Write custom popups, add links, charts, and embeds, and build calculator popups. ##### Start here - [How popups work in MangoMap](https://help.mango.m5ke.click/docs/configuring-popups/concepts-popups): The four popup types, how popups take labels and formats from the Format tab, where viewers see them, and why raster and WMS layers have no Popup tab. - [How to use the default popup](https://help.mango.m5ke.click/docs/configuring-popups/use-default-popup): Show every visible attribute in a simple list when viewers click a feature, with labels and formats from the Format tab. - [How to disable popups on a layer](https://help.mango.m5ke.click/docs/configuring-popups/disable-popup): Set the Popup type to None so clicks on a layer's features open no popup. Your saved popup settings stay, and you can turn popups back on later. ##### Build custom popup content - [How to write a custom popup template](https://help.mango.m5ke.click/docs/configuring-popups/write-custom-popup-template): Design one popup layout for every feature on a layer, with text, links, images, and per-feature values. Set Type to Custom to start. - [How to insert attribute values into a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/insert-attribute-values-into-popup): Show each feature's own attribute values in a custom popup with variables such as {population}. Insert them from the toolbar or type them in. - [How to add dynamic content to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-dynamic-content-to-popup): Choose between equations, charts, conditionals, and interactive buttons in a custom popup, with links to the setup guide for each one. - [How to show or hide content based on a feature's attributes](https://help.mango.m5ke.click/docs/configuring-popups/add-conditional-content-to-popup): Show different popup content for each feature, from its attribute values: text, images, buttons, tables, charts, or a second condition. - [How to add an image to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-images-to-popup): Show one image on every feature, or a different image for each feature, in a custom popup. Use a public HTTPS URL or paste an image from the clipboard. - [How to add a table to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-tables-to-popup): Insert a table in a custom popup to show attribute pairs in rows and columns. Fill cells with labels and variables, then edit and style the table. - [How to add a chart to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-charts-to-popup): Add a bar or pie chart to a custom popup so each feature draws its own chart from several numeric attributes, and learn when a chart is the right choice. - [How to add an interactive button to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-interactive-buttons-to-popup): Add a button to a custom popup that opens a per-feature web page, such as a Wikipedia article, or starts an email, a phone call, or a text message. - [How to add an email link to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-email-links-to-popup): Add a link to a custom popup that starts an email in the viewer's email app, sent to one address or to each feature's own address, with a subject. - [How to add a call or message link to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-call-or-message-links-to-popup): Add links to a custom popup that start a phone call, a text message, a WhatsApp chat, or a Messenger chat, with a different number for each feature. ##### Calculations and embeds - [How to add a calculated value to a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/add-equations-to-popup): Calculate a value for each feature in a custom popup from its attributes. Build an equation in the editor, set decimal places, and check it in the preview. - [How to use operators and functions in equations](https://help.mango.m5ke.click/docs/configuring-popups/use-operators-and-functions-in-equations): Type operators and functions into a popup equation, such as rounding and percentages. Use the same syntax in Custom and Calculator popups. - [How to build a calculator popup](https://help.mango.m5ke.click/docs/configuring-popups/build-a-calculator-popup): Build a calculator popup that gives viewers a form and combines their inputs with each feature's attributes. Set up the title, input fields, and formula. - [How to embed an iframe in a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/embed-iframe-in-popup): Place an external web page in a custom popup with the Insert iframe button. Use one embed for every feature or a different embed for each one. - [How to embed a YouTube video in a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/embed-youtube-in-popup): Play a YouTube video inside a custom popup. Use one video for every feature, or a video ID field to show a different video for each feature. - [How to embed a video file in a custom popup](https://help.mango.m5ke.click/docs/configuring-popups/embed-a-video-file-in-popup): Play an MP4 or WebM video file in a custom popup with the Insert iframe button. Use one video for every feature or a different video for each one. ##### Troubleshooting - [A popup says “Details could not be loaded”](https://help.mango.m5ke.click/docs/configuring-popups/troubleshoot-popup-details-not-loaded): Fix a feature panel that shows Details could not be loaded instead of the popup. Try again, and what the map owner can check if it keeps happening. ##### Reference - [Calculator formula syntax](https://help.mango.m5ke.click/docs/configuring-popups/calculator-formula-reference): Every operator, function, and formatting method you can use in a popup equation, with the rules for attribute names and blank results. - [Popup tab controls](https://help.mango.m5ke.click/docs/configuring-popups/popup-reference): Look up every control on the Popup tab for vector layers: the four popup types, the title, the custom editor, and the calculator steps. #### Editing features - [Editing features](https://help.mango.m5ke.click/docs/editing-features): Add, edit, and delete features in a dataset from a map. Saved edits change the dataset, so they appear on every map that uses it. ##### Start here - [How feature editing works in MangoMap](https://help.mango.m5ke.click/docs/editing-features/concepts-feature-editing): Understand which layers you can edit, who can edit them, and why a saved feature edit changes the dataset on every map that uses it. ##### Edit map data - [How to add a feature to a layer](https://help.mango.m5ke.click/docs/editing-features/add-a-feature): Draw a new point, line, or polygon from an existing feature's popup, fill in its attributes, and save it to the dataset for every map. - [How to edit a feature's attributes](https://help.mango.m5ke.click/docs/editing-features/edit-feature-attributes): Change the stored values of one vector feature with Edit attributes. Saving updates the dataset and every map that uses it. - [How to edit a feature's geometry](https://help.mango.m5ke.click/docs/editing-features/edit-feature-geometry): Move a point, reshape a line or polygon, or remove a vertex. Saving changes the dataset on every map that uses it. - [How to delete a feature](https://help.mango.m5ke.click/docs/editing-features/delete-a-feature): Delete one feature from its dataset with the Delete feature action. The change is permanent, so check how to confirm it and restore data. ##### Reference - [Feature edit controls](https://help.mango.m5ke.click/docs/editing-features/feature-edit-controls-reference): Look up the feature edit actions in a vector popup, plus the controls in the attribute and geometry editors and who can use them. #### Map settings - [Map settings](https://help.mango.m5ke.click/docs/map-settings): Set a map's title, description, opening view, thumbnail, title block, and navigation. Access controls are covered in Map access. ##### Start here - [How the map settings page works in MangoMap](https://help.mango.m5ke.click/docs/map-settings/concepts-map-settings): Understand how a map's Configuration page is laid out: the Map details, Access, and Layout & navigation sections, and how saving works. ##### Map identity and opening view - [How to set the map title and description](https://help.mango.m5ke.click/docs/map-settings/set-map-title-and-description): Set the Map title and Description. They appear in the browser tab, the portal listing, search results, and the optional title block. - [How to set the initial map view](https://help.mango.m5ke.click/docs/map-settings/set-initial-map-view): Choose whether a map opens fitted to all its data or at a saved position and zoom. Set the initial view from the Configuration page. - [How to regenerate the map thumbnail](https://help.mango.m5ke.click/docs/map-settings/regenerate-map-thumbnail): Regenerate the map thumbnail when the preview image in the portal listing and Configuration page looks out of date. ##### Navigation and display - [How to show or hide the title block on the map](https://help.mango.m5ke.click/docs/map-settings/show-the-map-title-block): Show or hide the map title and description in the bar above the map with the Display title block switch. It is on for new maps. - [How to build a custom navigation menu](https://help.mango.m5ke.click/docs/map-settings/build-custom-navigation-menu): Build a navigation menu above the map with links, modals, other maps, and portal shortcuts. Items appear to viewers in list order. ##### Reference - [Map settings reference](https://help.mango.m5ke.click/docs/map-settings/map-settings-reference): Look up every field on a map's Configuration page by section: Map details, Access, and Layout & navigation, with limits and save behaviour. #### Map extensions - [Map extensions](https://help.mango.m5ke.click/docs/map-extensions): Turn the tools that viewers see on a map on or off, and set their options. Find the setup guide for each Extensions page tool. ##### Start here - [How the Extensions page works in MangoMap](https://help.mango.m5ke.click/docs/map-extensions/concepts-map-extensions): Understand how the Extensions page turns viewer tools on or off for one map, what Open on load does, and why some tools have settings. ##### Search and analyse - [How to set up Search on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-search): Set up the Search tool so viewers can find places, values in your data, or a lat, lon coordinate, and move the map to the result. - [How to set up Advanced Search on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-advanced-search): Let viewers filter one layer by attribute conditions, see matches in a list, and export CSV, Shapefile, or KML files. - [How to set up the Query tool on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-the-query-tool): Let viewers draw an area or choose all features, add attribute filters, and see matches on the map and in a table. They can also export results. - [How to set up Proximity Analysis on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-proximity-analysis): Let viewers find features within a set distance of a reference layer, and see the matches on the map, in a results table, and in a report. - [How to set up Mouse highlight on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-mouse-highlight): Colour a feature when a viewer hovers over it. Pick one vector layer to highlight, which helps viewers identify features on dense maps. - [How to set up the Information sidebar on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-the-information-sidebar): Give viewers a collapsible rich-text panel for methods, data sources, notes, images, videos, and links. Each map can have one sidebar. ##### Map tools - [How to enable Geolocation on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-geolocation): Add Geolocation to a map so viewers can show their device location. A tap places a marker and zooms to it. It has no settings. - [How to enable Street view on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-street-view): Add Street view to a map so viewers can open Google Street View at a point they pick. Coverage depends on the location. - [How to enable Sketch on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-sketch): Add Sketch to a map so viewers can draw shapes, mark places, add text, and save the result. It has one on and off toggle. - [How to set up the Measure tool on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-the-measure-tool): Let viewers draw a line to read its length or a polygon to read its area. Choose Metric or Imperial units for the map. - [How to enable the Basemap chooser on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-the-basemap-chooser): Turn the Basemap chooser on or off for a map. Viewers can switch between satellite, street, terrain, and other basemaps. - [How to set up the Legend on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-the-legend): Show viewers a legend that names every layer next to its colour swatch. It is on for new maps. Change its title or default state. - [How to set up the Scale bar on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-the-scale-bar): Show a scale bar that changes as viewers zoom. Choose Metric, Imperial, or Nautical units when you add it from the Extensions page. - [How to enable Mouse position on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-mouse-position): Add Mouse position to a map so viewers see latitude and longitude as the cursor moves and can copy the coordinates. It has no settings. - [How to enable Refresh map on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-refresh-map): Turn Refresh map on or off for a map. It returns viewers to the saved initial view in one tap, but does not reload new data. ##### Sharing and presentation - [How to enable Share and bookmark on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-share-and-bookmark): Turn Share and bookmark on or off for a map. One toggle lets viewers share the current map and save views as bookmarks. - [How to set up printing on a map](https://help.mango.m5ke.click/docs/map-extensions/set-up-printing): Let viewers export the current map view as a PDF, and choose which elements print, such as a title, legend, scale bar, and north arrow. - [How to enable Map Help on a map](https://help.mango.m5ke.click/docs/map-extensions/enable-map-help): Turn Map Help on or off for a map. It shows viewers basic pan, zoom, and click instructions behind a question mark button. - [How to set the Copyright text on a map](https://help.mango.m5ke.click/docs/map-extensions/set-the-copyright-text): Add one line of attribution to the bottom of a map to credit imported data, a licence, or a citation. The text is plain only. ##### Reference - [Extensions page reference](https://help.mango.m5ke.click/docs/map-extensions/extensions-page-reference): Look up every tool on a map's Extensions page: its label, what it does, whether it starts enabled, and if it supports Open on load. - [Report templating syntax](https://help.mango.m5ke.click/docs/map-extensions/report-templating-reference): Look up the report template syntax shared by the Query and Proximity Analysis tools: aggregate variables, equations, and operators. ### Working with data #### Importing data - [Importing data](https://help.mango.m5ke.click/docs/importing-data): Import spatial data from files and web map services into your account as datasets, then add each dataset to one or more maps as a layer. ##### Start here - [Datasets and layers in MangoMap](https://help.mango.m5ke.click/docs/importing-data/concepts-datasets-and-layers): A dataset is your data; a layer is that data on one map. One upload can feed many maps, and a dataset that a map uses cannot be deleted. - [How importing data works in MangoMap](https://help.mango.m5ke.click/docs/importing-data/concepts-importing-data): What happens after you click Save on an import, why MangoMap reprojects data to Web Mercator, and which column names it changes and how. - [Supported file formats and limits](https://help.mango.m5ke.click/docs/importing-data/supported-formats): Check which vector, raster, and tabular file formats MangoMap supports, the file size limit, storage by plan, and coordinate systems. ##### Import by format or service - [How to import a CSV](https://help.mango.m5ke.click/docs/importing-data/import-csv): Turn a UTF-8 CSV with longitude and latitude columns into a point layer, one feature per row. The import does not geocode addresses. - [How to import an Esri File Geodatabase](https://help.mango.m5ke.click/docs/importing-data/import-geodatabase): Import an Esri File Geodatabase as a .gdb.zip archive with the .gdb directory at the top level. Learn what to do with multiple feature classes. - [How to import a GeoJSON file](https://help.mango.m5ke.click/docs/importing-data/import-geojson): Import one .geojson file in WGS84 (EPSG:4326). Files that end in .json need renaming first, and files with mixed geometry types need care. - [How to import a GeoTIFF](https://help.mango.m5ke.click/docs/importing-data/import-geotiff): Import a GeoTIFF raster from a .zip archive. The raster needs coordinate-system information, and the archive must stay under the upload limit. - [How to import a KML file](https://help.mango.m5ke.click/docs/importing-data/import-kml): Import one .kml file as a dataset. MangoMap does not accept KMZ archives, so extract the .kml first. Learn how KML styling is handled. - [How to import a MapInfo TAB dataset](https://help.mango.m5ke.click/docs/importing-data/import-mapinfo-tab): Import a MapInfo TAB dataset by uploading its four files together: .tab, .dat, .id, and .map. Convert .mid and .mif files first. - [How to import a shapefile](https://help.mango.m5ke.click/docs/importing-data/import-shapefile): Import a shapefile by uploading its four loose files together: .shp, .shx, .dbf, and .prj. Do not upload a .zip. The .prj sets the coordinate system. - [How to connect a WMS service](https://help.mango.m5ke.click/docs/importing-data/connect-a-wms-service): Add layers from a WMS server with its HTTPS GetCapabilities URL. The data stays on the provider's server, so layer speed and uptime depend on it. ##### Troubleshooting - [CSV contains invalid characters](https://help.mango.m5ke.click/docs/importing-data/troubleshoot-csv-encoding): Fix the invalid-character error when you import a CSV. Clean the header row, save the file as UTF-8, and upload it again. - [CSV missing longitude or latitude column](https://help.mango.m5ke.click/docs/importing-data/troubleshoot-csv-missing-coordinates): Fix the error that says your CSV is missing a longitude or latitude column. Rename the header to a recognised name and upload the file again. - [Shapefile upload says "File missing"](https://help.mango.m5ke.click/docs/importing-data/troubleshoot-shapefile-missing-files): Fix a shapefile upload that shows File missing. Add the missing .shp, .shx, .dbf, or .prj file so the Save button turns on. - [Storage limit reached when importing](https://help.mango.m5ke.click/docs/importing-data/troubleshoot-storage-limit): Fix the Storage limit reached message when you import data. Delete unused data, upgrade your plan, or add storage in 50 GB steps. - [Unsupported coordinate system](https://help.mango.m5ke.click/docs/importing-data/troubleshoot-unsupported-crs): Fix the unsupported coordinate system error. Convert the file to EPSG:4326 or EPSG:3857 in another tool, then import it again. - [WMS connection failed](https://help.mango.m5ke.click/docs/importing-data/troubleshoot-wms-connection): Fix a WMS connection error on the Connect button. Check the full GetCapabilities URL, HTTPS, CORS limits, authentication, and the WMS XML. #### Data updates - [Data updates](https://help.mango.m5ke.click/docs/data-updates): Replace a dataset from a file or keep it current with Dropbox sync, so your maps keep their layers and styling when the source data changes. ##### Start here - [How data updates work in MangoMap](https://help.mango.m5ke.click/docs/data-updates/concepts-data-updates): When to update a dataset from a file and when to sync it with Dropbox. Both keep the maps that use it, their styling, and the dataset's URL in place. ##### File updates - [How to update a dataset from a file](https://help.mango.m5ke.click/docs/data-updates/update-a-dataset-from-a-file): Replace a dataset's features with a new file and keep its maps, access, and URL. The new file must keep the same geometry type and every existing column. - [How to refresh a layer's data without losing its styling](https://help.mango.m5ke.click/docs/data-updates/refresh-data-without-losing-styling): Replace a dataset's data from a new file or Dropbox sync. Every map that uses it keeps its layer order, styles, popups, and labels. ##### Dropbox sync - [How to set up Dropbox sync](https://help.mango.m5ke.click/docs/data-updates/set-up-dropbox-sync): Connect a dataset to Dropbox so changes to the selected files update it automatically. Works for CSV, GeoJSON, KML, Shapefile, and TAB datasets. - [How to change or disconnect Dropbox sync](https://help.mango.m5ke.click/docs/data-updates/change-or-disconnect-dropbox-sync): Choose different Dropbox files for a synced dataset, or disconnect sync to stop updates. Disconnecting keeps the latest synced data. ##### Troubleshooting - [A file update failed](https://help.mango.m5ke.click/docs/data-updates/troubleshoot-update-from-file-failed): Find out why Update from file failed — wrong extension, several layers, different geometry type, missing columns, or a processing error — and fix the file. - [Dropbox sync failed or stopped working](https://help.mango.m5ke.click/docs/data-updates/troubleshoot-dropbox-sync-failed): Find out why a Dropbox-synced dataset shows Sync failed or stops picking up changes, such as an invalid file or a revoked Dropbox connection, and fix it. ##### Reference - [Data updates reference](https://help.mango.m5ke.click/docs/data-updates/data-updates-reference): Check the controls in the Update from file and Sync sections of a dataset's Configuration page, and which dataset formats hide them. #### Dataset settings - [Dataset settings](https://help.mango.m5ke.click/docs/dataset-settings): Rename a dataset, control who can open it, replace its source data from a file, and set up Dropbox sync. Start here for dataset settings. ##### Start here - [How dataset settings work in MangoMap](https://help.mango.m5ke.click/docs/dataset-settings/concepts-dataset-settings): Dataset settings change one dataset without breaking its map links. See the sections, what saves automatically, and how updating differs from importing. ##### Dataset details - [How to set the dataset name and description](https://help.mango.m5ke.click/docs/dataset-settings/set-dataset-name-and-description): Change the Dataset name and Description in Data details. Both save when you leave the field, and the preview card shows the result as you type. ##### Reference - [Dataset settings reference](https://help.mango.m5ke.click/docs/dataset-settings/dataset-settings-reference): Check every section and control on the dataset settings page: Data details, Access, Update from file, and Sync, with save behaviour for each. #### Dataset view - [Dataset view](https://help.mango.m5ke.click/docs/dataset-view): Open a dataset from the Data portal to preview it, browse its records, download vector data, see which maps use it, and delete it when unused. ##### Start here - [How the dataset view works in MangoMap](https://help.mango.m5ke.click/docs/dataset-view/concepts-dataset-view): The dataset view lets you preview a dataset, browse its records, download vector data, see which maps use it, and delete it when no map does. ##### Reference - [Dataset view reference](https://help.mango.m5ke.click/docs/dataset-view/dataset-view-reference): Check the controls on a dataset page: the Map and Data Table tabs, the information card, the Download formats, and what happens when you delete a dataset. ### Sharing and access #### Map access - [Map access](https://help.mango.m5ke.click/docs/map-access): Control who can open, edit, publish, and embed a map. Share with groups, publish with a public link, private link, or password, and embed maps in other sites. ##### Start here - [How map access works in MangoMap](https://help.mango.m5ke.click/docs/map-access/concepts-map-access): Understand how map access works: signed-in access for your team through groups, and web access through Public, Link-only, or Password publishing modes. ##### Choose your settings - [Choose how to share a map](https://help.mango.m5ke.click/docs/map-access/choose-how-to-share-a-map): See which map access settings to use for each sharing scenario, from team-only to public, link-only, or password, with portal listing and search indexing. - [Legacy map access modes and current settings](https://help.mango.m5ke.click/docs/map-access/concepts-legacy-map-access-modes): See how each legacy map access mode, such as Public or Standalone, matches the current map access settings in the Access section of Configuration. ##### Share the map - [How to configure map access](https://help.mango.m5ke.click/docs/map-access/configure-map-access): Set who can open and edit a map from Configuration > Access. Share with groups for signed-in users, or publish with a public link, private link, or password. - [How to share a map with groups](https://help.mango.m5ke.click/docs/map-access/share-map-with-groups): Give a group View or Edit access to a map from Configuration > Access. Members open or change the map after they sign in. A group does not create a public link. - [How to publish a map to the web](https://help.mango.m5ke.click/docs/map-access/publish-map-to-web): Publish a map so people can open it without signing in. Choose Public, Link-only, or Password mode, then copy the link. Changes save as soon as you make them. - [How to use feature permalinks](https://help.mango.m5ke.click/docs/map-access/use-feature-permalinks): Create stable map URLs that open and select a specific feature. Build the link from the Feature Permalink dialog and a unique field, not from Share feature. - [How to embed a map in another website](https://help.mango.m5ke.click/docs/map-access/embed-a-map): Show a live MangoMap map inside another website. Wrap the map's public or private link in an iframe and paste it into the page. Map access settings still apply. - [How to share a map as a PDF](https://help.mango.m5ke.click/docs/map-access/share-map-as-pdf): Export the current map view as a printable PDF, PNG, JPEG, or SVG with a title, legend, scale bar, and north arrow. ##### Troubleshooting - [Access settings are disabled](https://help.mango.m5ke.click/docs/map-access/troubleshoot-access-settings-disabled): The map opens but the sidebar has no Configuration item. Check that you have share access, which needs edit access, and that you are in the right account. - [Private link no longer works](https://help.mango.m5ke.click/docs/map-access/troubleshoot-private-link-not-working): An old private link opens a Page not found page. Regenerating the link replaces it, so copy the current Private link and check that Link-only mode is still on. - [Map password is not working](https://help.mango.m5ke.click/docs/map-access/troubleshoot-map-password-not-working): Viewers see Invalid map password or cannot open a map. Check the current password, that Publishing mode is Password, and that it has 6 or more characters. ##### Reference - [Map access settings](https://help.mango.m5ke.click/docs/map-access/map-access-settings): Look up every map access setting on the Configuration > Access page: Current access summary, Share with team, and Publish to web, and what each switch does. #### Dataset access - [Dataset access](https://help.mango.m5ke.click/docs/dataset-access): Control who can view, download, edit, and manage a MangoMap dataset. Keep it private, share it with groups, or make it public for anyone to download. ##### Start here - [How dataset access works in MangoMap](https://help.mango.m5ke.click/docs/dataset-access/concepts-dataset-access): How public access, group access, and account roles decide who can view, download, and edit a dataset. A new dataset starts private to its creator. ##### Configure access - [How to configure dataset access](https://help.mango.m5ke.click/docs/dataset-access/configure-dataset-access): Set public access and give workspace groups View or Edit access to a dataset from its Access section. Imported datasets are private until you do. - [How to share a dataset publicly](https://help.mango.m5ke.click/docs/dataset-access/share-dataset-publicly): Turn on Public access so anyone with the URL can view and download a dataset. Check the data is safe to publish first, as you cannot recall copies. - [How to share a dataset with groups](https://help.mango.m5ke.click/docs/dataset-access/share-dataset-with-groups): Give workspace groups View or Edit access to a dataset in Internal Access. Group members also need an Editor account role or higher to edit. ##### Troubleshooting - [Dataset access settings are disabled](https://help.mango.m5ke.click/docs/dataset-access/troubleshoot-access-settings-disabled): Find out why the Public Access and Internal Access switches are greyed out on a dataset, and who can manage dataset access instead. - [A teammate can't edit a dataset I shared with their group](https://help.mango.m5ke.click/docs/dataset-access/troubleshoot-cant-edit-dataset): Find out why a teammate with group Edit access still cannot edit a dataset. Editing also needs an account role of Editor or higher, not Viewer. - [A public dataset is not accessible to the recipient](https://help.mango.m5ke.click/docs/dataset-access/troubleshoot-public-dataset-not-accessible): Find out why someone outside your workspace cannot open a dataset link. Check that Public access is on, the URL is right, and no sign-in is needed. ##### Reference - [Dataset access settings](https://help.mango.m5ke.click/docs/dataset-access/dataset-access-settings): Check what each Public Access and Internal Access setting changes on a dataset, where to find them, and who can manage them, before you share. #### Portals - [Portals](https://help.mango.m5ke.click/docs/portals): Find and open maps and datasets from your account's Maps and Data portals, then create, duplicate, or delete content if your role allows it. ##### Start here - [How portals work in MangoMap](https://help.mango.m5ke.click/docs/portals/concepts-portals): Understand the Maps and Data pages of your account portal, what visitors and signed-in members see, and which maps and datasets appear on each page. ##### Maps - [How to create a map](https://help.mango.m5ke.click/docs/portals/create-a-map): Create a new private map from the portal with the Create a map button. It opens in the editor as Untitled Map. You need the Owner or Admin role. - [How to duplicate a map](https://help.mango.m5ke.click/docs/portals/duplicate-a-map): Copy a map from the Maps portal, including its layers, styles, popups, extensions, and access settings. The copy is independent of the original. - [How to find a map (signed in)](https://help.mango.m5ke.click/docs/portals/find-a-map): Find maps while signed in, including maps that do not appear publicly. Use the admin filter and the publishing-status badges on each card. - [How to find a map in the public portal](https://help.mango.m5ke.click/docs/portals/find-a-map-in-the-public-portal): Search by name, sort, switch layout, and page through the public Maps page to find a published map. No sign-in is needed. - [How to delete a map](https://help.mango.m5ke.click/docs/portals/delete-a-map): Delete a map from the Maps portal with the card menu. Layers, styles, and published links are removed, but datasets stay. You cannot undo it. ##### Datasets - [How to find a dataset (signed in)](https://help.mango.m5ke.click/docs/portals/find-a-dataset): Find datasets while signed in, including private and internal ones. Use the admin filter and the badges for size, geometry, sync status, and map use. - [How to find a dataset in the public portal](https://help.mango.m5ke.click/docs/portals/find-a-dataset-in-the-public-portal): Search, sort, switch layout, and page through the public Data page to find a dataset an account has made public. No sign-in is needed. - [How to delete a dataset](https://help.mango.m5ke.click/docs/portals/delete-a-dataset): Delete a dataset from the Data portal with the card menu. MangoMap blocks deletion while any map uses it. You cannot recover a deleted dataset. ##### Troubleshooting - [Map is not showing in the public portal](https://help.mango.m5ke.click/docs/portals/troubleshoot-map-not-in-public-portal): Fix a map that does not appear in the public portal. Check that Allow public access is on, Publishing mode is Public, and Show in public portal is on. ##### Reference - [Maps portal reference](https://help.mango.m5ke.click/docs/portals/maps-portal-reference): Look up every element on the Maps page of the portal, in order, from the header and search bar to map cards, badges, filters, and pagination. - [Data portal reference](https://help.mango.m5ke.click/docs/portals/data-portal-reference): Look up every element on the Data page of the portal, in order, from the header and search bar to dataset cards, badges, filters, and pagination. ### Account, team, and customisation #### Profile and password - [Profile and password](https://help.mango.m5ke.click/docs/profile): Update your name, sign-in email, and password. Account owners can also change the organisation name and account URL, unless the account is partner-managed. ##### Start here - [How profile and password settings work in MangoMap](https://help.mango.m5ke.click/docs/profile/concepts-profile): Which profile settings every user can change, such as name, email, and password, and which organisation details only the account owner can edit. ##### Profile and account URL - [How to update your profile](https://help.mango.m5ke.click/docs/profile/update-your-profile): Change your name or sign-in email in User profile. Eligible account owners can also change the organisation name and the account URL. - [How to change your account URL slug](https://help.mango.m5ke.click/docs/profile/change-your-account-url-slug): Change your account URL slug as the account owner. MangoMap does not redirect old links, so update every shared link, embed, and bookmark after you save. ##### Password - [How to change your password](https://help.mango.m5ke.click/docs/profile/change-your-password): Change your MangoMap password when you know the current one. Your other sessions sign out, and this device stays signed in with the new password. ##### Troubleshooting - [Email verification did not work](https://help.mango.m5ke.click/docs/profile/troubleshoot-email-verification): Find out what to do when an email change in User profile does not finish, such as a missing verification message, and how to request another code. ##### Reference - [Profile and password reference](https://help.mango.m5ke.click/docs/profile/profile-and-password-reference): Check profile fields, validation rules, and password requirements for the User profile and Change password pages, and who can use each one. #### Account roles - [Account roles](https://help.mango.m5ke.click/docs/account-roles): See who can do what across MangoMap. Compare the Viewer, Editor, Admin, and Owner roles, and how roles combine with access groups. ##### Start here - [How account roles work in MangoMap](https://help.mango.m5ke.click/docs/account-roles/concepts-account-roles): Understand the four account roles, how a role and an access group combine, and which actions are limited to the creator or owner. ##### Reference - [Account roles reference](https://help.mango.m5ke.click/docs/account-roles/account-roles-reference): Check what Viewer, Editor, Admin, and Owner roles can do in MangoMap, and how access groups and creator overrides change that. #### Team management - [Team management](https://help.mango.m5ke.click/docs/managing-team): Invite users, change their roles, and manage access groups from the Team page. Only the account owner can open these pages. Find the guide you need here. ##### Start here - [How team management and account roles work in MangoMap](https://help.mango.m5ke.click/docs/managing-team/concepts-team-and-roles): Understand account roles, access groups, and the Users page. One owner invites Admin, Editor, and Viewer users, and groups set which maps and data they reach. - [How users and groups work in MangoMap](https://help.mango.m5ke.click/docs/managing-team/concepts-users-and-groups): Put people in a group, share maps and data with the group, and everyone in it can get in — up to whatever their role allows. - [How to accept an invitation](https://help.mango.m5ke.click/docs/managing-team/accept-an-invitation): Accept an email invitation to join a MangoMap account. Open the link, enter your name and a password, agree to the terms, then click Join and sign in. ##### Team members - [How to invite a user](https://help.mango.m5ke.click/docs/managing-team/invite-a-user): Invite a teammate by email from the Team page. Choose an Admin, Editor, or Viewer role and pick access groups. MangoMap emails them a link to join. - [How to update a user](https://help.mango.m5ke.click/docs/managing-team/update-a-user): Change a user's name, email, role, and access groups in one save from the Users tab. A role change applies to all maps and datasets they reach through groups. - [How to remove a user](https://help.mango.m5ke.click/docs/managing-team/remove-a-user): Permanently remove a user from the Users tab. They can no longer sign in, they leave every group, and their seat is free. The content they made stays. ##### Access groups - [How to create an access group](https://help.mango.m5ke.click/docs/managing-team/create-an-access-group): Create an access group, name it, and add members from the Add group form on the Team page. Then give the group View or Edit access on each map and dataset. - [How to edit an access group](https://help.mango.m5ke.click/docs/managing-team/edit-an-access-group): Rename an access group or change its members from the Access Groups tab. New members get the group's View and Edit access, and removed members lose it. - [How to delete an access group](https://help.mango.m5ke.click/docs/managing-team/delete-an-access-group): Permanently delete an access group from the Access Groups tab. The group's View and Edit access on every map and dataset ends at once, and you cannot undo it. ##### Troubleshooting - [An invited user shows `PENDING ACTIVATION`](https://help.mango.m5ke.click/docs/managing-team/troubleshoot-pending-invitation): An invited user still shows PENDING ACTIVATION on the Users page. Check that they finished the Join form and that the invitation email reached them. - [The Users or Groups page is blocked](https://help.mango.m5ke.click/docs/managing-team/troubleshoot-team-page-access): Your navigation has no Team item, or the Users or Groups page sends you to the Map portal. Check whether you have the Owner role, which these pages need. ##### Reference - [Users page](https://help.mango.m5ke.click/docs/managing-team/users-page-reference): Look up the controls on the Users page: the Invite user and Add group buttons, the Users and Access Groups tabs, table columns, row actions, and states. #### Customisation - [Customisation](https://help.mango.m5ke.click/docs/customisation): Set the account-wide look of MangoMap: brand logo and colours, custom domain, portal, localisation, and Google Analytics. Only the owner can open these pages. ##### Start here - [How customisation works in MangoMap](https://help.mango.m5ke.click/docs/customisation/concepts-customisation): Understand the account-wide settings that control branding, portal copy, custom domains, and analytics. Only the account owner can change them. ##### Brand and look - [How to set your brand logo and colours](https://help.mango.m5ke.click/docs/customisation/set-brand-logo-and-colours): Upload your company logo and set theme and accent colours on the Brand page. Changes save automatically and apply to every map and portal page. - [How to remove Mango branding](https://help.mango.m5ke.click/docs/customisation/remove-mango-branding): Hide Mango logos, badges, and page-title branding from your maps, admin pages, and sign-in page with one toggle. Only the account owner can use it. ##### Domain and whitelabel - [How to connect a custom domain](https://help.mango.m5ke.click/docs/customisation/connect-a-custom-domain): Serve MangoMap from your own URL, such as maps.yourcompany.com. Add the DNS record at your registrar first, then turn on the domain in MangoMap. ##### Portal - [How to configure the portal](https://help.mango.m5ke.click/docs/customisation/configure-the-portal): Set the public portal name, default layout, default map and data sort order, banner, footer, and navigation. Changes save as you go. - [How to localise the text on your portal, maps, and dataset pages](https://help.mango.m5ke.click/docs/customisation/localise-text): Replace MangoMap's wording across the portal, maps, and dataset pages. Turn on Enable Localisation, edit the labels, and reload to see the change. ##### Analytics - [How to set up Google Analytics](https://help.mango.m5ke.click/docs/customisation/set-up-google-analytics): Connect a Google Analytics 4 property to track map and data views. Enter your G- Measurement ID on the Analytics page and save. Universal Analytics IDs fail. ##### Troubleshooting - [The Customisation menu is blocked](https://help.mango.m5ke.click/docs/customisation/troubleshoot-customisation-menu-blocked): A Customisation page shows a forbidden state, redirects, or is missing from the sidebar. Check that you are the owner and in the right account. - [A custom domain is not connecting](https://help.mango.m5ke.click/docs/customisation/troubleshoot-custom-domain-not-connecting): Visitors see an error or a blank page on your custom domain. Check the DNS record at your registrar first, then check the Domain & whitelabel page. - [The Analytics page shows an upgrade prompt](https://help.mango.m5ke.click/docs/customisation/troubleshoot-analytics-page-blocked): An upgrade prompt opens over the Analytics page when your plan lacks Google Analytics. Upgrade to use the page; Not now takes you to the Map portal. ##### Reference - [Customisation menu reference](https://help.mango.m5ke.click/docs/customisation/customisation-menu-reference): Look up every control, label, and save state on the Customisation pages: Brand, Localisation, Domain & whitelabel, Portal config, and Analytics. #### Security and compliance - [Security and compliance](https://help.mango.m5ke.click/docs/security): Check how MangoMap hosts and protects customer data, what its compliance limits are, and who to contact for a security review. ##### Start here - [Hosting, security, and compliance](https://help.mango.m5ke.click/docs/security/concepts-hosting-and-compliance): Understand where MangoMap stores customer data, how it protects that data, and where to find current security and compliance information. ### Billing #### Subscription and billing - [Subscription and billing](https://help.mango.m5ke.click/docs/subscription-and-billing): Manage your MangoMap plan, payment details, invoices, trial, and cancellation. Only the account owner can open Subscription & billing. ##### Start here - [How subscription and billing work in MangoMap](https://help.mango.m5ke.click/docs/subscription-and-billing/concepts-subscription-and-billing): How a MangoMap subscription sets your plan, limits, add-ons, and billing cycle, and what happens when a trial expires or an account is closed. ##### Manage your subscription - [How to upgrade from trial to paid](https://help.mango.m5ke.click/docs/subscription-and-billing/upgrade-from-trial-to-paid): Upgrade your trial to a paid plan as the account owner. Choose a plan and billing cycle, review the price, enter card details, and complete checkout. - [How to manage your subscription](https://help.mango.m5ke.click/docs/subscription-and-billing/manage-your-subscription): Change your plan, billing cycle, or add-ons in Manage subscription. MangoMap shows the charge or credit before you submit. Only the owner can do this. - [How to view and pay invoices](https://help.mango.m5ke.click/docs/subscription-and-billing/view-and-pay-invoices): Review invoices on the Invoices page, pay past due or pending invoices in Recurly, and open invoice PDFs. Only the account owner can open this page. - [How to cancel your subscription](https://help.mango.m5ke.click/docs/subscription-and-billing/cancel-your-subscription): Cancel a paid MangoMap subscription as the account owner. Cancellation closes the account and removes team access straight away, so export your data first. ##### Troubleshooting - [Subscription and billing is blocked](https://help.mango.m5ke.click/docs/subscription-and-billing/troubleshoot-subscription-page-blocked): Find out why the Subscription & billing menu is missing or redirects. Check that you are the account owner and that the account is not partner-managed. - [A payment failed or an invoice is past due](https://help.mango.m5ke.click/docs/subscription-and-billing/troubleshoot-payment-failed): Fix a failed payment or past due invoice. Update the payment method or billing address in Recurly, complete bank checks, and retry the invoice. - [The trial expired or the account is closed](https://help.mango.m5ke.click/docs/subscription-and-billing/troubleshoot-trial-expired): Restore access after a trial expires or a paid subscription is cancelled. The account owner can subscribe again in Manage subscription. ##### Reference - [Subscription & billing reference](https://help.mango.m5ke.click/docs/subscription-and-billing/subscription-and-billing-reference): Check the pages, controls, states, and limits in the Subscription & billing area. Only the owner of a directly billed account can open it. ## Partner - [Partner overview](https://help.mango.m5ke.click/partner): Guides for MangoMap partners: use the Partner Portal to create client accounts, manage their trials and subscriptions, and view your partner invoices. ### Start here - [About the MangoMap Partner Program](https://help.mango.m5ke.click/partner/partner-program-overview): Understand who the MangoMap Partner Program is for, how partner billing and pricing work, and how partners manage client accounts. - [How the partner portal works](https://help.mango.m5ke.click/partner/concepts-partner-portal): Understand how partners and client accounts relate in the Partner Portal, including billing, account states, and how a client owner gets direct access. - [How to sign in to the partner portal](https://help.mango.m5ke.click/partner/sign-in-to-the-partner-portal): Sign in to the Partner Portal with your partner credentials to open your client portfolio, and reset a forgotten password. Regular MangoMap logins do not work. ### Client accounts - [How to create a client account](https://help.mango.m5ke.click/partner/create-a-client-account): Create a managed account for a customer from the Client accounts page. Enter the company name, slug, and owner email. You need a payment method on file. - [How to open a managed session into a client account](https://help.mango.m5ke.click/partner/open-a-managed-session): Open a temporary signed-in session in a client's account from the Client accounts page, and edit its company name, slug, owner name, and support access. - [How to invite a client owner](https://help.mango.m5ke.click/partner/invite-a-client-owner): Send a client owner an email invitation to set a password and sign in. You keep partner control, can cancel a pending invitation, and inviting is optional. - [How to transfer a client account to its owner](https://help.mango.m5ke.click/partner/transfer-a-client-account-to-its-owner): Start an ownership handoff to change a client account's owner or fix a wrong owner email. The new owner verifies their email and sets a password. ### Trials and subscriptions - [How to activate a client trial to paid](https://help.mango.m5ke.click/partner/activate-a-client-trial-to-paid): Turn a client's trial into a paid subscription. Choose the plan, billing cycle, and add-ons. Your partner account pays, and you need a payment method on file. - [How to update a client subscription](https://help.mango.m5ke.click/partner/update-a-client-subscription): Change a paid client account's plan, billing cycle, or add-ons from Manage subscription. The summary shows the price change before you confirm. - [How to manage a client trial](https://help.mango.m5ke.click/partner/manage-a-client-trial): End a client trial early, restart a trial on a closed account, or save plan choices while the trial keeps running, all from the Client accounts page. - [How to cancel a client subscription](https://help.mango.m5ke.click/partner/cancel-a-client-subscription): Cancel a paid client subscription from the Client accounts page. Billing ends and the account closes, but stays in your portfolio until you delete it. - [How to view partner invoices](https://help.mango.m5ke.click/partner/view-partner-invoices): View invoices for client subscriptions on the Invoices page and pay open or past-due charges with Pay now. All client billing runs through your partner account. ### Close out accounts - [How to delete a client account](https://help.mango.m5ke.click/partner/delete-a-client-account): Permanently delete a client account and all its data from your portfolio. The account must be closed or its trial expired. You cannot undo this. ### Troubleshooting - [You cannot create a client account](https://help.mango.m5ke.click/partner/troubleshoot-cannot-create-a-client-account): Fix a disabled Create client account button or a rejected dialog. Check for a suspended account, a missing payment method, or a slug or email in use. - [A client payment or card verification failed](https://help.mango.m5ke.click/partner/troubleshoot-client-payment-or-card-verification): Fix a failed client payment or card check. Covers a missing payment method, 3D Secure Verification, declined charges, provider outages, and past-due accounts. ### Reference - [Partner portal reference](https://help.mango.m5ke.click/partner/partner-portal-reference): Look up every Partner Portal page and control, including navigation, the sign-in states, the Client accounts page, subscription options, and invoices. ## Other - [Product changelog](https://help.mango.m5ke.click/changelog): Every MangoMap release, newest first: new features, improvements, and fixes to maps, layers, data, sharing, and your account. - [Changelog preview](https://help.mango.m5ke.click/changelog/preview): A placeholder entry for the MangoMap product changelog. Product updates and release notes will appear here when the changelog is ready. ## RSS Feeds - [MangoMap Help Centre — Changelog](https://help.mango.m5ke.click/changelog/rss.xml) ## Agent skills - [mangomap-help-centre](https://help.mango.m5ke.click/.well-known/agent-skills/mangomap-help-centre/SKILL.md): Read the MangoMap Help Centre docs instead of answering from memory. Step-by-step guides, troubleshooting, and reference for MangoMap: build maps, import data, share them on the web, and manage your team and account. Use when a task involves MangoMap Help Centre: how it works, how to set it up or configure it, or its API. ## Agent resources - [llms-full.txt](https://help.mango.m5ke.click/llms-full.txt): The full Markdown of every page in one file. - [Page Markdown](https://help.mango.m5ke.click/index.md): Append `.md` to any page URL to fetch that page as raw Markdown. - [JSON API](https://help.mango.m5ke.click/api/docs/pages.json): Page index of the JSON docs API; each entry links the page's JSON and Markdown forms. Described by the OpenAPI document at https://help.mango.m5ke.click/openapi.json. - [Agent skills](https://help.mango.m5ke.click/.well-known/agent-skills/index.json): Agent Skills discovery index of the skills this site publishes. - [API catalog](https://help.mango.m5ke.click/.well-known/api-catalog): RFC 9727 linkset of the APIs documented here. - [AI catalog](https://help.mango.m5ke.click/.well-known/ai-catalog.json): ARD manifest of the agent-facing resources on this site (MCP server, skills, APIs). - [agent-readability.json](https://help.mango.m5ke.click/agent-readability.json): Manifest of every agent-facing artifact on this site. - [Sitemap](https://help.mango.m5ke.click/sitemap.xml): Every indexable page URL with its last-modified date.