---
title: "How subscription and billing work in MangoMap"
description: "How a MangoMap subscription sets your plan, limits, add-ons, and billing cycle, and what happens when a trial expires or an account is closed."
seo:
title: "How subscription and billing work"
sidebar:
label: "How billing works"
---
Each MangoMap account has one subscription. It sets the paid plan, base limits, add-ons, billing cycle, and access state. The account owner manages it from `Account` > `Subscription & billing`.
For page-by-page controls, see [Subscription & billing reference](/docs/subscription-and-billing/subscription-and-billing-reference).
## Who can manage billing
Only the account `Owner` can open the Subscription & billing area. `Admin`, `Editor`, and `Viewer` users cannot manage the plan, payment details, invoices, or cancellation. Partner-managed accounts use their partner's billing workflow instead, so the MangoMap billing menu is not available for them.
## The subscription lifecycle
The account has one of three subscription states.
**Trial**
The first 30 days after sign-up. The trial starts with the `Enterprise` feature set, no add-ons, and no payment details.
**Paid**
The owner has completed checkout and the account is attached to a paid plan and billing cycle.
**Closed**
The paid subscription has ended: the owner cancelled it, or it ended. The owner can use the subscription page to start the checkout flow again.
An expired trial is not the same as a closed account. When the trial date passes, the owner is directed to `Manage subscription` to subscribe before the maps, data, team, and branding pages open again.
Checkout is the way back to `Paid` from a trial, an expired trial, or a closed account:
{/* diagram:subscription-lifecycle */}
{/* /diagram:subscription-lifecycle */}
## The three plans
Paid plans are `Business`, `Enterprise`, and `Agency`:
| Plan | Base maps | Base storage | Viewers | Add-ons |
| --- | ---: | ---: | ---: | --- |
| `Business` | 20 | 4 GB | 0 | Not available |
| `Enterprise` | 40 | 8 GB | 100 | Available |
| `Agency` | 100 | 16 GB | Unlimited | Available |
Add-ons increase maps, storage, administrator seats, or editor seats. `Business` does not support add-ons. The trial uses the `Enterprise` base limits but starts with every add-on set to zero.
## Add-ons and seats
The available add-on quantities are:
| Add-on | Choices |
| --- | --- |
| `Admins` | 0–5, in steps of 1 |
| `Editors` | 0–25, in steps of 5 |
| `Maps` | 0–25, in steps of 5 |
| `Storage` | 0–250 GB, in steps of 50 GB |
The account limit equals the plan's base allowance plus active add-ons. If a downgrade would put current usage above the new limit, MangoMap blocks the change until the usage or selected plan is changed.
## Billing cycles
`Manage subscription` offers these cycles:
| Cycle | Discount shown in MangoMap |
| --- | --- |
| `Monthly` | None |
| `Annual` | `Save 20%` |
| `2 years`, `3 years`, `4 years`, or `5 years` | `Save 30%` |
The selected cycle controls the amount shown in the pricing summary and the renewal term.
## Recurly's role
Recurly hosts MangoMap's payment pages:
- Card details during checkout.
- The billing portal opened by `Update billing`.
- Invoice payment and invoice PDF pages opened from `Invoices`.
These links open in a new tab. You do not need a separate Recurly login.
## Trial expiry and account closure
MangoMap sends reminders before the 30-day trial ends. If the owner does not upgrade, the trial expires and MangoMap sends the owner to `Manage subscription` to choose a paid plan. If a paid subscription is cancelled, the account closes at once and access is revoked.
The owner restores access by completing checkout. See [How to upgrade from trial to paid](/docs/subscription-and-billing/upgrade-from-trial-to-paid) and [The trial expired or account is closed](/docs/subscription-and-billing/troubleshoot-trial-expired).
## Related
- [Subscription & billing reference](/docs/subscription-and-billing/subscription-and-billing-reference)
- [How to upgrade from trial to paid](/docs/subscription-and-billing/upgrade-from-trial-to-paid)
- [How to manage your subscription](/docs/subscription-and-billing/manage-your-subscription)
- [How to view and pay invoices](/docs/subscription-and-billing/view-and-pay-invoices)
- [How to cancel your subscription](/docs/subscription-and-billing/cancel-your-subscription)
- [Account roles reference](/docs/account-roles/account-roles-reference)