--- title: "Access settings are disabled" description: "The map opens but the sidebar has no Configuration item. Check that you have share access, which needs edit access, and that you are in the right account." --- When you cannot share a map, you cannot reach its access settings. The map opens, but the sidebar shows `Map` with no `Configuration` item under it. If you open the map's settings address directly, MangoMap sends you to the Map portal. Here, Gerardus Mercator, an `Editor` in a group with `Edit` access, opens the map: A map opened by Gerardus Mercator, with Map under Map settings in the sidebar and no Manage layers, Extensions, or Configuration items ## Most likely cause: you do not have share access Share access requires edit access. You can share a map when you created the map, you are the account owner, or you have the `Admin` role and are in a group with `Edit` access for the map. Group `Edit` access is not enough for the `Editor` and `Viewer` roles. Check your own access against these questions. Who can open Access Flowchart: the map creator and the account owner can open Configuration and Access; anyone else needs to be in a group with Edit and to have the Admin role, so Editor and Viewer roles, and people with no group Edit, see the map without a Configuration item. YES NO NO YES ADMIN EDITOR, VIEWER You open the mapsigned in to the map’s account Map creator oraccount owner? In a groupwith Edit? Your accountrole? Access opens Configuration is in the sidebar No Configuration itemthe map opens without it Ask an account owner or the map creator to give you edit access through a group, or ask them to make the access change for you. ## Less common: you are in the wrong account or group If you belong to more than one account or group, confirm that you are signed in to the account that owns the map. Ask an account owner to check your group membership and the group's `Edit` access for the map. ## If none of the above Ask support to check the map ID, your account role, and your group membership. Include the map URL and the email address you use to sign in. ## Related - [How to configure map access](/docs/map-access/configure-map-access) - [How to share a map with groups](/docs/map-access/share-map-with-groups) - [Map access settings](/docs/map-access/map-access-settings)