---
title: "Storage limit reached when importing"
description: "Fix the Storage limit reached message when you import data. Delete unused data, upgrade your plan, or add storage in 50 GB steps."
sidebar:
  label: "Storage limit reached"
---

If choosing a file on the `Import data` page opens a storage dialog, or an import fails with `Storage limit reached.`, your account has reached its storage allowance. Delete unused data, upgrade your plan, or add storage in 50 GB steps, depending on your plan.

## Most likely cause: you've used your full plan allowance

MangoMap checks your storage when you choose a file, before the upload starts. If the file does not fit in the space you have left, nothing is uploaded and a dialog opens. On `Enterprise`, it looks like this:

<img src="/_assets/importing-data/troubleshoot-storage-limit--dialog.png" alt="Unlock Additional Storage dialog over the Import data page, with Enterprise CURRENT, Agency RECOMMENDED, See all plans, Not now, and Upgrade Now" width="1600" height="960" />

On `Business`, the dialog is titled `Need more space?` and shows your current usage and limit in GB.

Storage allowances by plan:
|  | Storage included |
| --- | --- |
| `Business` | 4 GB |
| `Enterprise` | 8 GB |
| `Agency` | 16 GB |

**Fix.**

Pick whichever applies to your plan:

- **`Business` plan.** Storage add-ons are not available on this plan. To get more storage, upgrade to `Enterprise`. `Upgrade Now` in the dialog opens the subscription page with `Enterprise` pre-selected.
- **`Enterprise` plan.** You can either upgrade to `Agency` or buy a 50 GB storage add-on. `Upgrade Now` in the dialog opens the subscription page with `Agency` pre-selected. To buy the add-on instead, add storage on that same subscription page.
- **`Agency` plan.** Buy a 50 GB storage add-on. `Upgrade Now` in the dialog opens the subscription page with the add-on pre-selected.

## Less common: a single dataset is much larger than expected

If your usage jumped unexpectedly, a recent vector upload may take more space than its source file after MangoMap imports it. A raster counts at the size of the file you uploaded.

**Fix.**

Open the `Data portal`, sort by size, and review the largest datasets. Delete any you no longer need; the storage is freed immediately and you can retry the import.

## Less common: the import fails with `Storage limit reached.`

The import stops with `Storage limit reached.` if your account is already over its allowance. You may have hit the limit on a previous import that completed in the background.

**Fix.**

Check the `Data portal` for any datasets created very recently. If your account is genuinely full, follow the plan-specific path above.

## If none of the above

Contact support with the file you tried to import and your plan, so the team can check your storage usage against your allowance.

## Related

- [Supported file formats and limits](/docs/importing-data/supported-formats)
- [How to import a shapefile](/docs/importing-data/import-shapefile)
- [How to import a CSV](/docs/importing-data/import-csv)